Global NAV | Bag Icon functionality update (expand Mini-Cart instead of current switching pages to full cart)
Hypothesis: Making the bag icon open a mini cart will allow users to view their cart without leaving product pages which will increase the average number of items users add to their cart before checkout.
Findings: Once a user adds a product to bag they are presented with a mini cart; but there is no other way to produce said mini cart later.
Test clicks to the bag icon opening up mini cart vs. sending users to cart page to see if that positively impacts experience and conversions.
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This wiki page captures our AB experiment’s hypothesis, goals, supporting data/findings, test screenshot previews, and results once available.
Experiment Name:Â
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New.22.013
Global NAV | Bag Icon functionality update (expand Mini-Cart instead of current switching pages to full cart)
Hypothesis: Â
Making the bag icon open a mini cart will allow users to view their cart without leaving product pages which will increase the average number of items users add to their cart before checkout.
Findings:
Once a user adds a product to bag they are presented with a mini cart; but there is no other way to produce said mini cart later.
Goals:
↑ Average Order Revenue
↑ Conversions
Test Clicks to the Bag icon opening up Mini Cart
vs. sending users to Cart Page to see if that positively impacts experience and conversions.
Target: Â
Yankee DTC website ( YankeeCandle.com )
All Pages
All Users
Results & Recs:
Results:
The Control outperformed variant V1 where we experimented with the Mini-Cart expanding on Cart-Icon click -vs- our current state of taking users to the full-cart-page. Not a winning hypothesis for this test, but we have many more Mini-Cart iterations in store for next year’s set of experiments.Â
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Results:
( pending )
Recommendation (CXperts):
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Engagement:Â V1 users clicked on the [View Bag & Checkout] CTA 51% more with a 100% stat sig which was expected since they had access to the mini-cart at any time. However, page views for Login page, Shipping page, and Checkout page all declined with stat sig.Â
Conversions:Â Transactions saw a decrease for V1 without stat sig but AOV increased (also without stat sig). CXPerts suggests this change may be related to deals being more clear/explicit on the Full Cart page.
Recommendation:
Consider future iterations to to update deals and incentives to mini-cart.Â
By The Numbers:
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ABTasty
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Data & Insights
AB Experiment Previews:
Screen Shots, Video Capture, & Preview links
Screenshot Preview:Â
Video Capture Preview:
Note: This screen capture video is helpful in providing a quick preview to understand the nature and purpose of the test, but may not be as up-to-date as the below preview links.
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Notes:
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AB Tasty Preview Links:Â
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v1 link xxxxx
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ABT Jira ticket: abt_113
Jira Legacy server System JIRA serverId 8dc78667-a808-3fa8-89c9-9cd03218340f key ABT-113